Return and Refund Policy
Thank you for shopping at SeaAgri.com.au
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to GREENACRES BIODYNAMICS. Australian Distributor for SeaAgri Solutions, LLC
- Products refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Products from Us.
- Service refers to the Website.
- Website refers to SeaAgri Solutions, accessible from https://www.seaagri.com.au
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the products or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By visiting this page on our website: https://seaagri.com.au/contact-us
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Products to be eligible for a return, please make sure that:
- The Products were purchased in the last 14 days
- The Products are in the original packaging
- The Products are unopened
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the products to Us.
We cannot be held responsible for Products damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.
If the products purchased were damaged in transit during delivery please contact us to arrange a replacement product to be sent.
If you have any questions about our Returns and Refunds Policy, please contact us by visiting this page on our website: https://seaagri.com.au/contact-us
Return and Refund Policy for SeaAgri.com.au | Last updated: November 11, 2020